Refund and Returns Policy

Return & Refund Policy

We have a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

Eligibility for Returns

To qualify for a return:

  • The item must be in the same condition as when you received it.
  • It must be unworn or unused, with tags, and in its original packaging.
  • You will need the receipt or proof of purchase.

How to Start a Return

To initiate a return, contact us at:

Email: [email protected]

Once your return is accepted, you will:

  • Receive a return shipping label.
  • Get detailed instructions on how and where to send your package.

Return Address

1411 Golf Club Dr
Lantana | TX | 76226
United States

Please note:

  • Items sent back without first requesting a return will not be accepted.
  • We reserve the right to refuse returns.

For any questions regarding returns, contact us at:

[email protected]

Damages and Issues

Please inspect your order upon receipt and contact us immediately if:

  • The item is defective or damaged
  • You received the wrong item

We will evaluate the issue and resolve it as quickly as possible.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (such as food, flowers, plants)
  • Custom products (special orders or personalized items)
  • Personal care goods (such as beauty products)
  • Hazardous materials, flammable liquids, or gases

We also cannot accept returns for:

  • Sale items
  • Gift cards

If you have questions about a specific item, please contact us.

Exchanges

To exchange an item:

  1. Return the item you currently have.
  2. Once the return is accepted, place a new order for the replacement item.

This ensures you receive your new item as quickly as possible.

Refunds

After receiving and inspecting your return, we will notify you whether your refund has been approved.

If approved:

  • Your refund will be issued to your original payment method within 10 business days.

Please note:

  • Your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund approval, please contact us at:

[email protected]

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